Smith & Noble Reviews

Quality Options: Smith & Noble offers a wide range of window treatments, including wood blinds, fabric verticals, blackout cellular shades, and shutters.

Design Assistance: Customers have reported positive experiences with design consultants like Lisa Bowles, who provide detailed assistance and sample selection.

Quality Products: Some customers have praised the quality of their products, noting that the blinds are well-made and aesthetically pleasing.

Custom Solutions: Smith & Noble offers custom-made window treatments tailored to individual window measurements and design preferences.

High-Quality Products: They specialize in high-quality, custom blinds, shades, drapes, and shutters designed to provide light control, privacy, and insulation.

Variety of Options: Their product range includes made-to-order blinds, shades, drapes, and shutters in various styles such as roman, cellular, and woven shades.

Enhanced Aesthetics and Functionality: These products are designed to enhance the aesthetic and functional aspects of home interiors.

Professional Installation: Smith & Noble provides professional installation services to ensure a personalized and convenient customer experience.

Customer Service Issues: Many customers have reported poor customer service, including delays, incorrect orders, and difficulty with warranty claims.

Quality Variability: There have been complaints about the quality of the fabric and the reliability of the motorized components, with some shades getting stuck or having operational issues.

Pricing: Smith & Noble is often considered pricey, which may deter some customers.

Warranty Issues: Some customers have experienced problems with warranty claims, with the company sometimes refusing to honor their warranties as stated on their website.